Moving, Delivery and Service Provider Requirements
5 Houston Center’s Moving and Delivery Procedures have been developed to provide an efficient procedure to remove or deliver furnishings and equipment from or to the building with a minimum amount of disturbance to Tenants, and to provide adequate protection to the building, its owners and management. Advance planning is the key to an efficient and well-orchestrated moving or delivery event. All moves must enter through the loading dock. The Management Office must be notified at least 48 hours in advance in writing by the Tenant of all moving and delivery activities to ensure that:
- Elevators and/or the loading area are properly reserved for your use
- Security Officers are notified of persons authorized to remove or deliver property
- Required insurance certificates are compliant and on file
- Your moving or delivery event does not conflict with another Tenant’s pre-arranged schedule
We appreciate the efforts required on your part to comply with these requirements. Feel free to copy and provide this information directly to your moving company, whenever appropriate. In order to maintain building finishes, your moving company must use floor protective materials on all floors, lobby doors, corners, elevator doors and interiors in the main lobby and corridors.
Scheduling
Normal moving and delivery activities must be scheduled at least 24 hours in advance. Additional advance notice should be provided for “major” moving events involving more than one elevator load of material. Notification must be issued by the Tenant (not by a vendor) and should be delivered to the Management Office. Your notice should include:
- Tenant Name, Suite, and Tenant Contact Name
- Date and Time of Move
- Name of Moving Company and Contact Information
- Insurance Certificate(s)
Special Requirements (elevators, loading dock, etc.)
Scheduling is conducted on a first-come, first-served basis.
Major moving activity is generally defined as comprising of anything that requires use of the elevator pads and can not be hand carried or brought in with the use of a hand truck and is limited to weekend periods, weekdays before 7:00 a.m. and/or after 6:00 p.m.
Instructions to Moving Companies
Floor Protection
The moving company must provide masonite for after-hours moving activity to cover the following areas:
- Any area that may be vulnerable to damage during moving activities
- The elevator lobby floor to the Tenant’s suite
- Any other area as designated by Building Management
We ask that movers wait until 6:00 p.m. to install masonite and other protective coverings to avoid causing potential trip hazards during normal business hours.
Other Protection
Prior to entering the building, the moving company should have determine a path and must protect all vulnerable areas from damage by wrapping these areas in full height cardboard or moving pads. Other areas that must be wrapped include the elevator doorframes, all other doorframes, corners on walls, and any other exposed area that may be subject to damage.
PALLET JACKS OF ANY SIZE ARE PROHIBITED.
Certificates of Insurance
A valid certificate of insurance for the moving company must be provided to the Management Office prior to any moving or significant delivery activity. The certificate must include the information with respect to insurance coverage, additional insured endorsements, and certificate holders. Please reference the “Vendor, Contractor and Service Provider” tab of this website.